Professional Property Management Services
Main Office 480-991-1222 TOLL FREE 866-991-1222
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Professional Property Management Services Main Office 480-991-1222 TOLL FREE 866-991-1222 |
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Investing in Rental Properties
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COMMUNICATION IS THE KEY TO SUCCESSemail weldon@mcmathrealty.com Phone 480-991-1222 Fax 480-948-8168 The single most important thing I hear from owners about former management companies is that the company failed to inform them of an expense or get permission to spend their money. Owners who are informed and involved in the decision making process are satisfied investors. COMMUNICATION METHODS We endeavor to use all available types of communication methods to keep you informed: 1. Owners may access the financial and other records on their rental property through our Owners Portal. Many owners prefer to communicate by email. Some of our owners live in foreign countries, and other methods of communication are not practical. We send invoices, work orders, and even reports out to our owners using this method. 2. Fax machines provide us a way to communicate with you instantly regarding reports or maintenance issues. 3. If we cannot reach you by the above methods, the telephone and the U.S. Postal service become our other options. COMMUNICATION REGARDING NEW TENANTS You will be called regarding the tenant we have found for your investment property and will be involved in the final decision. To see how we find the best tenant available for your property, see the "Finding Good Tenants" page. COMMUNICATION REGARDING MAINTENANCE ISSUES We are heavily involved in the new communication age. As soon as a Work Order is generated for your property, it will be faxed, emailed, or mailed to you. We work within limitations that the owner has authorized. If the repair exceeds that limitation, we will contact the owner for his or her direction. If the problem concerns health and safety to the tenant or others, or if the property is likely to sustain further damage if we do not act quickly, we will use our best judgment and proceed. To learn more about how we handle maintenance, please go to our "Handling Maintenance" page. |
